999ok Terms & Conditions – Know the Rules Before Using the Platform

By using the 999ok.cash website and its associated mobile application (collectively, the "Platform"), you automatically agree to be bound by these Terms & Conditions. 999ok A licensed online betting and gaming platform operating for users in Bangladesh.

Although these Terms & Conditions are written in Bengali, the English version shall serve as the governing legal document in the event of any dispute. For general use, however, the Bengali version remains in effect. 999ok We reserve the right to update these Terms at any time. Registered members will be notified by email or in-app notification before any changes take effect.

Our Privacy Policy and Responsible Gaming Policy are just as important as these Terms. Together, the three documents form the complete legal foundation of your relationship with 999ok.

999okTo open an account with, you must meet the following requirements:

• You must be at least 18 years old to register. Age verification via a National ID card or birth certificate may be required.
• Each person may only hold one account. If multiple accounts are found to belong to the same individual, all of them will be closed and the balances may be forfeited.
• The name, mobile number, and email you provide at registration must be accurate and truthful. 999ok reserves the right to close any account created using false information.
• Members are solely responsible for keeping their account password and login credentials confidential. Sharing account access with any third party is strictly prohibited.
• If you notice any suspicious activity on your account, contact 999ok support immediately.

As part of KYC (Know Your Customer) verification, 999ok may request additional identity documents at any time. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.

999okDeposits and withdrawals are currently available via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules:

• The minimum single deposit amount is ৳500.
• Deposits are credited to your account instantly in most cases. If there is a delay, please wait 30 minutes — if the issue persists, contact support.
• Deposits must be made only from a mobile banking account registered in your own name.

Withdrawal rules:

• The minimum withdrawal amount is ৳500. The maximum daily withdrawal limit varies depending on your membership tier.
• Withdrawals are typically processed within 5 to 15 minutes. Your first withdrawal may be delayed if KYC verification has not been completed.
• Withdrawals can only be made to the mobile banking number registered on your account.
• Withdrawals cannot be made directly from bonus balance — funds must first meet the bonus wagering requirements and be converted to real balance before a withdrawal can be processed.

999okThe following rules must be followed to participate in the betting section of:

• The minimum stake for a single bet is ৳100. Maximum bet limits are set individually per match and market, and are displayed at the time of placing a bet.
• Once a bet is confirmed, cancellation options are limited. A cash-out facility may be available in some cases before a match begins.
• Bets are settled once the official match result is announced. If a match is cancelled for any reason, your stake will be refunded.
• If incorrect odds are displayed due to a technical error, 999ok reserves the right to void the affected bet.
• Any bets found to involve match-fixing or abnormal betting patterns may be voided, and the associated account may be subject to investigation.

For live in-play betting, odds can change rapidly. The odds in effect at the moment a bet is confirmed will be the ones that apply.

999ok's various bonus offers — including welcome bonuses, cashback, reload bonuses, and more — each carry their own wagering requirements. Please read the specific terms of each offer carefully before claiming.

• Bonus balances cannot be withdrawn directly. They will be converted to real balance once the required wagering has been completed.
• The welcome bonus applies to your first deposit only. Any attempt to claim the welcome bonus multiple times by opening additional accounts will result in all associated accounts being closed.
• Bonuses are generally valid for 30 days. Any unused bonus will be forfeited if the wagering requirement is not met within the validity period.
• 999ok reserves the right to modify, temporarily suspend, or cancel any bonus offer at any time.

999ok This is an entertainment platform — not a guaranteed source of income. We firmly believe gaming should be enjoyed responsibly. We have clear policies on this:

• Each member can set a weekly or monthly deposit limit on their own account.
• The self-exclusion feature lets you temporarily suspend your own account for a set period of time.
• If you feel you may have a gaming problem, reach out to our support team — we're here to help, not to judge.
• It is also each member's personal responsibility to prevent minors from accessing or using their account.

To learn more about responsible gaming, visit our Responsible Play Visit the page — you'll also find resources and sources of support there.

999okThe personal details you provide when registering — your name, mobile number, and date of birth — are used solely for account management and KYC verification.

• All personal data is stored with 256-bit TLS encryption.
• Your information will never be sold to advertisers or any third party, under any circumstances.
• If we are legally required to share your information with authorities, you will be notified in advance (where permitted by law).
• Payment information is processed in compliance with PCI DSS standards. Full card numbers and PINs are never stored.

For the full details of our Privacy Policy, please visit our Privacy Policy Visit the page.

999ok reserves the right to suspend or close an account without prior notice in the following circumstances:

• Registering with false or misleading information.
• Creating multiple accounts to abuse bonus offers.
• Attempting to exploit the platform through hacking, scripts, or automated tools.
• If there is suspicion of money laundering or fraudulent activity.
• Harassing other members or attempting to damage the platform.

Members can also request account closure at any time — just contact our support team.

For any dispute regarding bet outcomes, payments, or your account, please first contact 999ok Contact the support team. Most issues can be resolved through direct communication.

• Step 1: Submit your dispute via live chat or email. You will typically receive an initial response within 24 hours.
• Step Two: If the issue remains unresolved, submit a written complaint to support@999ok.cash. A detailed response will be provided within 7 business days.
• Third step: Third-party mediation may be pursued with the agreement of both parties.

In the event of a dispute over a bet outcome, server logs and official sports data feeds will serve as the definitive source of record.

999ok We reserve the right to update these Terms when necessary. For significant changes:

• A notification will be sent to your registered email at least 7 days before the changes take effect.
• A summary of changes will be displayed upon logging into the platform.
• If you do not wish to accept the updated terms, you may request account closure — your remaining balance will be returned.

Minor edits or spelling corrections may be made without a separate notification. We recommend checking this page from time to time.